Reservations

You can make a reservation by booking directly on our website, calling our reservations desk, or sending an email to our official contact address. Our team is available to assist you with room selection and special requests

Yes, reservations can be modified or canceled subject to the hotel’s cancellation policy. Please contact our reservations team as early as possible to avoid penalties.

Check-in is from 2:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be arranged upon request and availability.

Yes, walk-in guests are welcome, subject to room availability. However, we recommend booking in advance to secure your preferred room type.

Payment and Cancellation

We accept cash, bank transfers, and major debit/credit cards. Mobile money payments may also be accepted. Please confirm available options at the time of booking.

Yes, a deposit or full payment may be required to secure your booking, especially during peak periods or for apartment stays

Cancellations made within the allowed cancellation period will not attract charges. Late cancellations or no-shows may be subject to a cancellation fee. Specific terms will be communicated at the time of booking.

Refunds are issued based on the applicable cancellation policy and payment method used. Processing time may vary depending on the payment channel.

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